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Our Privacy Policy

All About Information Security

This privacy notice discloses the privacy practices for www.stottcomputersystems.com. This privacy notice
applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is
used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect
information that you voluntarily give us via email or other direct contact from you. We will not
sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will
not share your information with any third party outside of our organization, other than as
necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials,
new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any
time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the
website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock
icon at the bottom of your web browser, or looking for "https" at the beginning of the address of
the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a specific job (for
example, billing or customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are kept in a secure
environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately
via telephone at (573) 545-5741 or via email.

Terms and Conditions

For the most up-to-date revision, please contact our Customer Service Department

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Stott Computer Systems

Terms and Conditions

Jun 23rd, 2022 revision

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Stott Computer Systems

250 Mill Street

Taylors, South Carolina 29687

 


 

 

Shipping:

All orders are processed and packed at our Stott Computer Systems warehouse and by our valued Stott Computer Systems certified team members. We take great pride and care with your orders and want nothing more than for you to get your orders safely and on time and for you to be using your products. We ship worldwide and most of all paid shipping orders ship out within 2 business day.

Shipping Times:

Free Shipping* - Estimated 2 to 5 shipping days. Available to orders $100 and over going to the contiguous United States only. Available to orders $200 USD and over going to Alaska, Hawaii, US territories and Canada.  Orders typically process in 1-3 business days.

USPS Priority Mail - Estimated 1 to 3 shipping days. Monday through Saturday delivery. Orders process in 1 business day.

FedEx Ground - Estimated 1 to 5 shipping days. Monday through Saturday delivery. FedEx cannot deliver to PO Boxes. Orders process in 1 business day.

USPS Express Mail - Guaranteed 1 to 2 shipping days. Monday through Sunday delivery in most areas.  Signature required. Orders process in 1 business day.

USPS First Class - Estimated 2 and 7 shipping days. Monday through Saturday delivery.

FedEx Overnight and 2 Day - These express options are available for Monday through Friday delivery. No weekend delivery.  Order by 1pm ET to have your package process and ship the very same day. FedEx cannot deliver to PO Boxes. Please call +1 (573) 545-5741 to arrange Saturday delivery. Orders process in 1 business day.

International Budget Shipping - Estimated 6 to 31 Days, no tracking.

*Free Shipping, USPS, and FedEx Ground dates and times are estimates and recommendations for domestic shipping supplied by USPS and FedEx during normal business days.

Time in transit is estimated and not a guarantee unless otherwise noted.  All times in transit are subject to optimal conditions and do not take into account bad weather, pandemic, natural disaster etc. 

International shipping varies by country and any customs fees or duties due are the responsibility of the purchaser. Stott Computer Systems is not responsible for any carrier delays. 

Tracking Your Order:

Tracking number will be included with order if available.

Shipping Policies

If you're not sure what service you would need to get the package in time, please call us at +1 (573) 545-5741. For orders under $10, shipping costs are free. Shipping costs are calculated based upon the carrier selected, travel distance, and package weight.  Any orders over $200 or shipping to apartments may require a signature upon delivery.  Please note, Puerto Rico and Guam are US territories and the United States should be selected as the country when getting shipping rates.

We understand you want the best quality product and you want it to arrive fast. All orders are shipped out in the order that they are received, with the exception of FedEx Express and USPS Priority shipments. These are put at the top of the list to be shipped out first. Most paid shipping orders are processed the next business day and everything is packaged and handled with care. Times in transit refer to business days. Please allow extra time during all major holidays that the Post Office and FedEx will be closed. Please double check your address for accuracy. Any package returned to Stott Computer Systems for an insufficient address such as missing apt #, or Unable To Forward tag, will be charged additional shipping fees when the item reships. All orders subject to stock availability. All prices listed in US dollars.

All orders ship from Greer, South Carolina, Monday through Friday.

Returns

  1. Contact us through email, phone, or live chat with details about why you're looking to return an item. (Ex. Don't want it anymore, damaged in transit, etc)

  2. Print the return form (provided once customer emails Customer Service) and fill in requested information. (**If you do not have a printer, hand write the answers to the questions on a piece of paper and put that in the box**)

  3. Put the return form in the box with your return.

  4. Ship it off to the provided address! (**Remember to keep your tracking number until we receive the package**)

  5. Once we receive the return, we will be able to process your refund, store credit, or exchange. 

Please note: Returns sent without any information requested will take longer to process. If we are unable to locate the order/account, we will be unable to process the return.

 

Warranty & Return Policy

All products, new or used, purchased through Stott Computer Systems, are covered by our 30 day free limited warranty. If you receive any item that you are not satisfied with, you may return it for an easy exchange or store credit within 7 days (At this time, all computers made by Stott Computer Systems are unable to be returned). Just email us or give us a call and we will help you resolve any issue. New unopened product may be returned for a refund of the purchase price, not including shipping, within 3 days. Pre-owned and opened new products may NOT be returned for a refund.

  1. All sales are final and no refund will be issued unless Customer Service provides return form.

  2. If product is not picked up in 3 DAYS, Stott Computer Systems will take full ownership of the product. This is strictly enforced and will take legal action if need be.

  3. If the product is broken during cleaning or in transport to your home/business etc, Stott Computer Systems is not responsible for damages.

  4. All payments MUST be paid before product will be built/repaired

  5. Once a donation/recycling is made it is under ownership of Stott Computer Systems

  6. Not all parts inside the computer are covered by warranty, including limited.

  7. All repairs are NOT covered by warranty.

  8. Limited warranty covers the following: Cleaning, inspections and minimal repairs.

  9. When a unit is taken by Stott Computer Systems and is damaged by one of our technicians, Stott Computer Systems has the right to only pay 20% of the repairs needed, unless specified otherwise in an agreement with the customer. The other 80% the customer is responsible for.

  10. By signing your receipt, you agree to these terms listed above.

Payment Policy effective February 1st, 2024

(Subject to change without notice)

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