
FAQ
One of the biggest things that sets STS apart from the competition is our Field Sales approach to our customer service. When you call in to STS, you don't get routed to a call center. You get routed to your local Field Sales Technologist that is trained with the best material in the business and can be at your business's door step in no time. Our hands on approach to customer service, as well as our 100% SLA uptime push us to be #1.
At STS, we understand the importance of timely service deployment for our new clients. Our standard deployment time varies depending on the specific services you require and the complexity of your project. Generally, new clients can expect the deployment process to be completed within 5 to 7 business days from the date of contract agreement. Rest assured, our team works diligently to ensure a smooth and efficient deployment while maintaining the highest standards of quality. For more precise timelines tailored to your needs, please contact our customer service team for a detailed consultation.
